What our customers are saying on Reviews.co.uk

Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.

Excellent reviews-4-three-quarter-star
4.77Average 2816Reviews
Mrs W. Reviews.io 5 star
Never used it before, very pleased with the rapid response. Plumber in the house within 90 minutes. Very pleasant man , problem dealt with efficiently.
2 days ago
Mr G. Reviews.io 5 star
Mathew arrived around 9.45 and after explaining the problem area he immediately began to carry out the necessary repairs. Excellent service. Thank You Frank Galloway
2 days ago
Mr C. Reviews.io 5 star
First class service . Really fast prompt arrival at my property had back in my home in about 10 seconds. I will definitely recommend you to others. Thank you so much .
2 days ago
Mrs K. Reviews.io 5 star
Excellent work done. Very courteous, helpful and tidy gentleman, making our experience comfortable with his exceptional knowledge of the problems to be solved.
2 days ago
Mrs M. Reviews.io 5 star
Absolutely brilliant service. I received a courtesy call to let me know the engineer was on his way to unblock my mum's toilet. He was wonderful, courteous, expedient, and personable. I cannot express how impressed I am with Rightio, and would recommend your outstanding professionalism and service without hesitation. Just awesome!!!
2 days ago
Mr R. Reviews.io 5 star
Prompt, efficient and friendly service from Brett. He explained the problems occurring with the plumbing system and quickly resolved the issues. Can thoroughly recommend him.
1 week ago
Mr H. Reviews.io 5 star
I booked a boiler service engineer and he came the next morning. He was friendly, helpful, tidy and made recommendations / suggestions re my thermostat. I always use Rightio and will continue to use them.
1 week ago
Mr W. Reviews.io 5 star
Harry Joynes gave us much confidence that he knew what he was doing and the job was completed to our satisfaction. He was totally professional in his approach, friendly and knowledgeable. . It was all well done.
1 week ago
Mrs F. Reviews.io 5 star
Excellent service, thank you so much. Call answered straight away, updated about when the engineer would come. In, sorted and done - payment taken. Stress free. Thank you . We will use your company again in future.
1 week ago
Mr W. Reviews.io 5 star
Your engineer was prompt very respectful of our property. He informed us all along the way explaining exactly what he was doing and answering any questions we asked. Very happy with the service we received both from the company and the engineer. Thank you highly recommended to all friends and family.
1 week ago
Mr C. Reviews.io 5 star
Came on time talked me through the job and was done in about an hour then explained what he had done and he double checked great service will use again
2 weeks ago
Mr G. Reviews.io 5 star
Excellent communications. Very helpful ladies on your helplines etc. Ghris very helpful too. Call out fees a bit steep..but you often get what your paid for.
2 weeks ago
Mr S. Reviews.io 5 star
Arrived right on time Pleasant and sociably attitude Got on and done the job A couple of snags appeared but he was able to get over them He completed the job in a professional way Would use him again 10 out of 10
2 weeks ago
Mr R. Reviews.io 5 star
A lovely respectful young man called Daniel arrived about an hour after we called Rightio. He had a look at the shower and found the problem quiet quickly he did what needed to be done as it was an airlock in tbe system. Showed me what to do if it happens again. We are so grateful to Rightio as it took me 3 days to find a plumber to come out and look at the problem the word digital put plumbers off so thank you Rightio and thank you so much Daniel will definitely use you again and recommend you to family and friends
2 weeks ago
Mr T. Reviews.io 5 star
Absolutely happy with the service was very friendly and kind to us and got the job done in less than 15 minutes would definitely recommend to anyone who needs great fast service like this
2 weeks ago
Mr K. Reviews.io 5 star
Hello, Phil came right on time and did a fantastic job i thanked him very much for the work he did ,i shall have to have him back again in a couple of weeks when this damp proof course has been completed to put the radiators back again ,thank you again
2 weeks ago
Mrs G. Reviews.io 5 star
Chris was brilliant. He was friendly and on time- always a good start in my book. He got on with the job and had brought with him the right part so we didn’t need another visit. He checked everything thoroughly and left everything clean, neat and tidy and a boiler working!
2 weeks ago
Mrs M. Reviews.io 5 star
Thank you very much for the speedy response to my situation Plummer Phil was very polite and a professional job was done. He explained fully what had happened and he Is going to write a report of his findings to enable me to receive money back from the company I had the bathroom installed with which included the toilet. Kind regards C massen
2 weeks ago
Mrs M. Reviews.io 5 star
My large radiator in the kitchen hadn't worked at all for over two years. It was blocked by a previous plumber who did a bad job, the rest of the radiator were then barely warm, . I've had two other plumbers who have tried to fix the problem but couldn't. My Rightio plumber was determined to fix the problem. He endlessly worked getting to the route of the problem. After tracing the blockage back he fixed not only the kitchen radiator but all the radiators. They all work brilliantly now! I can't praise him enough for working out the problem, fixing the problem quickly and efficiently. I couldn't be happier with his work, he was also friendly, courteous and told me and showed me throughout what he was doing. Sandra Marshall
2 weeks ago
Mr C. Reviews.io 5 star
As usual Rightio has done a fantastic job. Leaking cistern was fixed in no time. Craig was very pleasant and chatted while sorting the problem. The problem was fixed on the same day as I contacted Rightio. I would recommend Rightio to anyone faced with a plumbing issue. Thank again.
1 month ago
Mr L. Reviews.io 5 star
Connor is a nice guy! Polite and respectful of our property. He works fast, he was very thorough and was able to locate the problem and then fix it accordingly in a timely manner. Excellent job done, we are very pleased with the outcome and would recommend the company to friends and family. Thank you Rightio
1 month ago

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