What our customers are saying on Reviews.co.uk
Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.
Excellent
4.77Average
2904Reviews
M.
Great service fantastic communication , engineer did a great job , all round very pleased !!!
2 days ago
M.
Easy, efficient, friendly service, our plumber explained what needed to be done and why and he was clean and tidy. The cost was reasonable too.
2 days ago
M.
Anthony arrived as advised was very helpful and efficient in servicing my boiler. Have used Rhitio in the past and will continue to do so. Job well done many thanks Mrs Carol Norris.
2 days ago
M.
Absolutely amazing service, they came out the same day and the guy that completed the job was friendly and polite. The problem was fixed within the hour and to an excellent standard. I will definitely be using Rightio plumbers again.
2 days ago
M.
Frankly I was not expecting the speed with which my problem was resolved.. I had barely put the phone down before an engineer pulled up outside our house. Ok it was coincidental that he was in the area but the efficiency with which he performed his duties was first class. From start to finish I was fully informed about the extent and cost of my issue, duly I felt comfortable about the credibility of the company and the value of the service I signed up for and intend to stay with in the future. It is a long time since I’ve been able to write such a commendation for a company and it has made my day
2 days ago
C.
Excellent service. Phil was very helpful and informative. Can't praise him enough. Thank you
3 days ago
S.
Excellent service. I needed a new electric shower and despite having turned up with the wrong replacement and therefore needing a second visit, Rightio kept me well informed and the plumber did a great job and left everything neat,clean and tidy.
1 week ago
L.
Very fast service. Really pleased.
Very pleasant engineer. Explained what he found and done. All work dealt with fast and efficiently.
Really impressed
1 week ago
M.
The engineer was very polite and knowledgeable and remedied the problem for us. Very good service from the initial phone call to the end result.
1 week ago
M.
I was so impressed with the efficiency and professionalism of Mike, the electrician. He communicated well and left me with the reassurance of a job expertly well done.
1 week ago
M.
Kept updated as to when engineer would arrive. John was very pleasant and told me exactly needed doing. Prompt return with the spare parts due to me having to go out at an arranged time
1 week ago
M.
Craig arrived on time and was helpful, friendly,knowledgeable and professional doing a thorough investigation before tackling the problem and kept me informed as to where and why the leak might have been caused
1 week ago
M.
Perfect job, told us a slot when they would come, messaged on morning to give 30 minutes notice, arrived on time .
Very clean, job done well
1 week ago
L.
Very kind with full on power and confidence at doing the job. Also very supportive.
2 weeks ago
M.
Engineer very helpful, good advice initially and thorough when following up. Very competent in the installation of new shower pump, very tidy and checked everything before finishing.
2 weeks ago
M.
Excellent service. Fixed two showers for me. Had a great shower this morning hot, good pressure and definitely relaxing. All done quickly and efficiently with a very pleasant manner. Thank you so much.
2 weeks ago
M.
Ryan Thompson arrived at 12.00 he wasted no time and did a good job. He explained what he had to do and managed to find the necessary replacement part in his van so he could complete the job within the hour. Good work thank you.
2 weeks ago
M.
Within under 3 hours of my call to Rightio an engineer/plumber arrived at my home. He was polite and within a few minutes had identified the problem. I was very impressed also with the text message responses letting me know an engineer estimated arrival time which was spot on. I would highly recommend this company for its professionalism and customer awareness.
2 weeks ago
M.
Attended the property within 3 hours of reporting
Sorted the problem within 10 minutes of arriving
Would recommend for sure
3 weeks ago
M.
Mohammed Came out and Replaced my tap he did a fantastic job for Which I'm ever greatful friendly engineer I'm So happy with the Service you guy's Provided Thank you
John McIntosh
3 weeks ago
M.
Very happy with the engineer who came today. He worked hard to resolve the problem with my sink and his determination paid off. He was also very pleasant and I would certainly ask for him again.
3 weeks ago